I am the Executive Assistant at The Omni Homestead Resort and would greatly appreciate your assistance in resolving a challenge that many of our guests face on their trip to our resort. Waze directs our guests to exit I-64 at Exit 27 in Clifton Forge to take Sulfer Spring Rd/McGraw Gap Rd to get to Sam Snead Highway. Sulfer Spring Rd/McGraw Gap Rd is a very steep, windy road that is unmarked and has signs stating GPS routing is not advised. It is a dangerous road to those who are not local, especially at night or in any inclimate weather. We need Waze to direct our guests to exit I-64 at Exit 16A in Covington, which places them directly on the road that turns into Sam Snead Highway. Sam Snead Highway is a clearly marked, main road that is safe for all drivers in all conditions. Thank you in advance!
Thanks we made some changes that should help with the routing.
Thank you so much! Is there a way to view these changes?
This issue has not been resolved for our guests. Please assist!
Thank you for bringing this issue to our attention. We’ll review the routing information for The Omni Homestead Resort and work on updating Waze to direct guests to exit I-64 at Exit 16A in Covington for a safer and more straightforward route. We appreciate your patience as we address this concern.
This has not been resolved Waze is still taking us over the sulfur springs Rd/mcGraw Gap and is very dangerous especially at night. from NC we need Waze to pick up 220 North to the Homestead. We do not want to invite friends to visit the homestead because worried about them on the Sulfer Springs/ McGraw Gap Rd. Waze is not even giving us an option to select a different route.
Waze routes via the fastest route. You can try routes to see which one if faster for the three fastest route.
Made some other changes that should hit the app on Friday morning. See if that works.
The road type at Exit 16 went to a PS which on long trips is avoided. We’ll see if connecting to a Major Highway works better.
Appears to work better if you know not to select directions that include sulphur spring Rd in the description. It was listed as second option. Thank you.
Glad it works.