New Editor version 2.206

[searchjaunt]

Hi,

The Street View handle seems to be missing sometimes. It does it regularly (and mostly in combination with PURs), but not all the time. It is rather cumbersome when one wants to check the exact location of a PUR especially EV charging points.(unavailable attachment: 2024-01-25_8-26-01.png)
Cheers,

Eddy

[GFM_Danny]

@Nataliia_Staff

@rompompom

I don’t even get to the login screen. If I tap on Get Started the flash screen disappears and that’s it. Sometimes an error code shows at the bottom which says something like “User not logged in”. A workaround is to switch to desktop version of the site, then it works. See screenrecording.

https://drive.google.com/file/d/1HTkmdWpZxLXWJdBLvUzKoKSHQfS88CFr/view?usp=sharing

Thank you Rompompom, I have reproduced the issue on my side and filed an internal issue for this problem.

Regards,
Nataliia

This issue is solved, i can log in to wme through mobile phone (Android)

thanks

[maiapas]

@Pee3

@jwardell

@jm6087

Does it happen in incognito mode with no scripts/extensions?

Yes it occurs even on another computer with a browser with no extensions. Makes me think it is somehow account related, or only visible to those with lower ranks that are dependent on drive history editing areas. This only started with the latest WME update

It occurs for me aswell without extensions/script. I’m level 4 edited in a managed area. It’s very annoying.

We’ve flagged this issue to the team.

If you have screen recordings without extensions, it would be super helpful for us to find the issue faster.

Apologies for temporary inconvenience and thanks for reporting!

[jm6087]

@searchjaunt

Hi,

The Street View handle seems to be missing sometimes. It does it regularly (and mostly in combination with PURs), but not all the time. It is rather cumbersome when one wants to check the exact location of a PUR especially EV charging points.2024-01-25_8-26-01.png
Cheers,

Eddy

I am not seeing this issue with no scripts/extensions.

[Nataliia_Staff]

Hi Dirk,

I can’t assign an address to this segment.
I can’t pull the end of this ST segment loose from the PS
I can’t select the PS segment.

Do these issues happen in other locations or only in China?

Thanks in advance!
Nataliia

[jushag]

@maiapas

@Pee3

@jwardell

Yes it occurs even on another computer with a browser with no extensions. Makes me think it is somehow account related, or only visible to those with lower ranks that are dependent on drive history editing areas. This only started with the latest WME update

It occurs for me aswell without extensions/script. I’m level 4 edited in a managed area. It’s very annoying.

We’ve flagged this issue to the team.

If you have screen recordings without extensions, it would be super helpful for us to find the issue faster.

Apologies for temporary inconvenience and thanks for reporting!

This is with no scripts enabled

https://media.giphy.com/media/yn1esbxxNAFj6VK6f2/giphy.gif

PL to area

[kamonu]

@Nataliia_Staff

Hi Dirk,

I can’t assign an address to this segment.
I can’t pull the end of this ST segment loose from the PS
I can’t select the PS segment.

Do these issues happen in other locations or only in China?

Thanks in advance!
Nataliia

Hi Nataliia,

Also in other countries. I’ll checked in Pakistan.
https://youtu.be/ZhcgRYtBYAI

Idea: I just noticed that the country was missing when entering an address. When zooming out/refreshing the country came back again. This may be similar to other reported issues.
I’ll experiment some more.

Best regards,
Dirk

[Nataliia_Staff]

@jwardell

@jm6087

@jwardell

This new release of WME has a bug that blocks me from editing most often when I zoom in. For some reason, it seems to not load my editing area often when panning and zooming. It’s usually fine at zoom level 18 but as soon as I go into 19 the map greys (as if I’m outside my area) and I can no longer edit or select anything. It will usually work again if I zoom back out but I am constantly fighting with it, where I can’t zoom in enough to edit house numbers for example or align intersections. Sometimes it will be OK then so much as panning the map locks me out again.

This started with yesterday’s release and occurs on multiple computers and browsers, with or without scripts or adblockers.

Can you provide any video to show what the issue is?

As you can see at random zoom levels it is greying out as if it is out of my edit area, and selecting and editing is disabled, but zooming out it comes back. I even caught it in a pan lockout…

https://streamable.com/oogjnk

Hi Jwardell,

Could you please send the permalink to the location, where you faced the problem?

Thanks in advance,
Nataliia

[fuji2086]

@kamonu

@Nataliia_Staff

Hi Dirk,

I can’t assign an address to this segment.
I can’t pull the end of this ST segment loose from the PS
I can’t select the PS segment.

Do these issues happen in other locations or only in China?

Thanks in advance!
Nataliia

Hi Nataliia,

Also in other countries. I’ll checked in Pakistan.
https://youtu.be/ZhcgRYtBYAI

Idea: I just noticed that the country was missing when entering an address. When zooming out/refreshing the country came back again. This may be similar to other reported issues.
I’ll experiment some more.

Best regards,
Dirk

I’m believe this is the same issue as others have shared and Jushag just posted a video of as well. When we’re panning or zooming the map, it seems that WME is emptying what has been loaded into the data model. This would lead to both issues.

[kamonu]

I’m believe this is the same issue as others have shared and Jushag just posted a video of as well. When we’re panning or zooming the map, it seems that WME is emptying what has been loaded into the data model. This would lead to both issues.

Yes, something like that. The issue I reported from China is also occurring with an empty country.
But it is not (only) the zooming in/out that looses the country. Perhaps the panning?
Without zooming in/out I was able to create several segments. Then the next new segment the country was lost again.

[DevlinDelFuego]

Hi everyone. I think I found the issue. I cleared my cookies and noticed everything was fine again. After enabling the residential layer. That is when it started having the grey out issue. Once I disabled it again. everything went back to normal. So just keep the residential layer off. So it doesn’t grey out the screen when panning and zooming.

[jm6087]

I wonder if it has to do with settings. Is the Editable Area layer turned on or not? I generally run without it turned on because it causes me to many issues. When I turn on my Editable Area layer and pan the map, I do have this happen.

[DevlinDelFuego]

@jm6087

I wonder if it has to do with settings. Is the Editable Area layer turned on or not? I generally run without it turned on because it causes me to many issues. When I turn on my Editable Area layer and pan the map, I do have this happen.

I have Editable Area layer turned on. But after I found my fix. I have no more issues.

[ojlaw]

@DevlinDelFuego

Hi everyone. I think I found the issue. I cleared my cookies and noticed everything was fine again. After enabling the residential layer. That is when it started having the grey out issue. Once I disabled it again. everything went back to normal. So just keep the residential layer off. So it doesn’t grey out the screen when panning and zooming.

Unfortunately I am still seeing the issue when that layer is off.

[Olestas]

More information on URs’ feature - you can’t see if car is electric. Only private is shown. It seems to be a fatal flaw.

[YUL]

Closures seem to disappear when zooming in.

[jwardell]

@Nataliia_Staff

@jwardell

@jm6087

Can you provide any video to show what the issue is?

As you can see at random zoom levels it is greying out as if it is out of my edit area, and selecting and editing is disabled, but zooming out it comes back. I even caught it in a pan lockout…

https://streamable.com/oogjnk

Hi Jwardell,

Could you please send the permalink to the location, where you faced the problem?

Thanks in advance,
Nataliia

It occurs at every location.

[jwardell]

@DevlinDelFuego

Hi everyone. I think I found the issue. I cleared my cookies and noticed everything was fine again. After enabling the residential layer. That is when it started having the grey out issue. Once I disabled it again. everything went back to normal. So just keep the residential layer off. So it doesn’t grey out the screen when panning and zooming.

You’re on to something here. After toggling off and on Residential I bet, now I nolonger have dark edit area shading…anywhere.
So now I can click on things outside my editable area, but get an alert that I can only edit XX in my editable area. Toggling the editable area checkbox does nothing now

Forcing a full reload puts be back to rnadom greying at various zoom level bug, But yes, unchecking then rechecking residential brings it back. So these are somehow related.

[Nataliia_Staff]

Idea: I just noticed that the country was missing when entering an address. When zooming out/refreshing the country came back again. This may be similar to other reported issues.
I’ll experiment some more.

Hi Dirk,

Thank you for the video and remark.

Regards,
Nataliia

[Nataliia_Staff]

@Olestas

More information on URs’ feature - you can’t see if car is electric. Only private is shown. It seems to be a fatal flaw.

Hi Olestas,

Thank you for the comment. I will forward this idea to the team.

Regrads,
Nataliia