Can you still use Waze on Uber?

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Ride Share - Map is disappearing

Postby usascottwright67 » Wed May 10, 2017 2:51 am

I drive for Uber and Lyft and as of May 8th, the map keeps disappearing when I hit navigate.

I can hear it in the background but it is not showing at all in the forground or back ground.

I have to reboot my tablet. I uninstalled it and reinstalled it and have not yet brought it on line yet, so currently using google maps.

I have an LG tablet.
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Re: Can you still use Waze on Uber?

Postby JimCoz516 » Wed May 10, 2017 11:58 pm

adriansinger wrote:Hi everyone,

We're aware of the problem and are checking if this is something on our side or Uber's side.

Reminder: there's no integration Waze/Uber.

I'll update you once we know more.

Adrian


I drive with Lyft and I am having similar issues with map disappearing. Any updates yet?
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Waze won't open w uber

Postby pauly1962 » Thu May 18, 2017 2:11 pm

I have a Samsung s7 and early this week after updating I can't get Waze to open. I drive full time and as I try for navigation the uber screen partially moves downward. I have tried the end task and reopen technique but it's very time consuming. When trying to rollback to a previous version my phone refuses to install 3rd party software. I have changed the preferences to allow this but it still won't work. The play store doesn't allow for a previous version either. Does anyone including you Waze for this problem.?It's doing the same with Lyft too so I'm guessing this is a rideshare/android issue....
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Inactivity period shuts uber off

Postby pauly1962 » Fri May 19, 2017 2:56 am

My samsung 7s says stay online and go offline after a period of inactivity
kicks me off if I don't click stay online .uber said they don't have anything to do with it. Does anyone else get this and know how to stop it?
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Re: Can you still use Waze on Uber?

Postby adriansinger » Mon May 22, 2017 4:18 pm

Hi everyone,

The issues of Waze/Uber were fixed and everything should be working as normal now.

Could you please confirm this?

Thanks so much for all your feedback!
Adrian
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Community Manager
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Re: Can you still use Waze on Uber?

Postby whoaitspete » Wed May 24, 2017 2:04 pm

It seems to be working correctly now, but I had to restart my phone before it worked (Google Pixel).
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Re: Can you still use Waze on Uber?

Postby Bjgreen0001 » Thu Jun 15, 2017 7:50 pm

I have this same issue with android, my buddy that uses Iphone doesn't have the issue. I have tired it on S6 and S8 and waze will only work the first time with Lyft/Uber
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Re: Can you still use Waze on Uber?

Postby vagabond2011 » Sat Jun 24, 2017 3:48 pm

adriansinger wrote:Hi everyone,

The issues of Waze/Uber were fixed and everything should be working as normal now.

Could you please confirm this?

Thanks so much for all your feedback!
Adrian


Hi Adrian,
Can confirm this, all working as normal. Sorry late reply, had some time away from Ubering. Thanks for the fix though, it's certainly working well, still the best professional driving app (I mean, Uber app navigation on Android can't do landscape rotation, Google maps is just too many button presses to start a trip and too bad at rolling starts [often starts rotated 180 degrees wrong direction] and neither G or Uber maps has the speed limit and speed camera stuff). Waze reduces a significant cognitive cost in the Uber driving nights, glad to have it back.
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